Privacy Policy

Last updated: November 11, 2026

This policy explains how the Digiglow mobile app (the "App") processes your personal data. Data controller: Buğrahan Celil Harım, Türkiye, bugraharim364@gmail.com.

1. In short

2. What data we process

DataWhyWhere and for how long
The photo you choose for an AI effectTo apply the effectOnly while it is being processed, in server memory and at the AI provider. Not stored on our servers.
The generated result photoTo deliver it to you, and to let you get it again for free if the connection dropsIn a private (non-public) storage bucket for at most 24 hours, then deleted automatically. The permanent copy lives only on your phone (the app gallery) and is removed when you delete the app.
An anonymous user ID (randomly generated)To keep your credit balance and purchasesOn our servers while your account is active.
An irreversible hash of your device identifier (Android only)To restore your purchased credits after you reinstall the app and to prevent abuse. It is not used for advertising and is not shared with third parties.On our servers while your account is active; removed by "Delete my data".
Credit and purchase records (product, date, status)To manage subscriptions and credits, refunds and fraud preventionOn our servers and with our payment infrastructure (RevenueCat), for the legally required retention periods.
Generation records (which effect, date, result status; no photo)Charging and refunding credits, never charging the same request twice, rate limitingOn our servers for at most 30 days.
Content reports ("Report result": which generation, effect, chosen reason; no photo)Reviewing inappropriate or broken results, improving effects, complying with AI content policiesOn our servers for at most 180 days; deleted immediately with "Delete my data".
IP address and device/browser signalsBot and abuse protection (Cloudflare Turnstile, new anonymous user limits)In our providers' security logs, for their own retention periods.
App usage events (which screen was opened, which effect was tried, the result status and duration, paywall and purchase steps, save/share; no photos, names or e-mail)To improve the App: understand which effects work and where people get stuckPostHog (EU, Frankfurt servers), under a random app identifier that is not matched to you; up to 1 year. No location (GeoIP) is derived.

The App contains no advertising and no ad tracking; usage events and crash reports are not shared for advertising and are not used to track you across apps.

We do not extract biometric templates (face prints) from your photos and do not use face recognition to identify you.

3. Your photos are sent to a third-party AI

To create an effect, your photo is sent through OpenRouter, Inc. (USA) to Google LLC's Gemini AI model. OpenRouter forwards the request to Google and returns the result to us. Request logging is turned off in our OpenRouter account and requests are not routed to providers that train on request data. Google processes the data to provide the service; under its paid API terms, this data is not used to train Google's models.

Before you use an AI effect for the first time, the App asks for your explicit consent to this transfer. If you do not consent, you can still use the free on-device filters.

4. Other service providers

5. International transfers

The servers of the providers above are located outside Türkiye (United Kingdom and USA). Transfers are made with the safeguards required by Article 9 of Turkish Law No. 6698 (KVKK) and the GDPR (standard contractual clauses, explicit consent).

6. Your rights

Under KVKK Article 11 and the GDPR you have the right to access, correct and delete your data, to object to processing and to withdraw your consent. You can delete your server-side records (credits, generation records, content reports, anonymous account) with Settings → Delete my data in the App, or write to bugraharim364@gmail.com. We answer requests within 30 days. You also have the right to lodge a complaint with your data protection authority (in Türkiye, the Personal Data Protection Board).

7. Children

The App is not intended for children under 13 (under 16 in the EU). We do not knowingly collect data from children below these ages.

8. Security

Data is encrypted in transit (HTTPS). Server access is restricted by authorization and security rules. Photos are never written to logs.

9. Changes

If we update this policy, we will let you know in the App. For material changes we will ask for your consent again.

10. Contact

bugraharim364@gmail.com · Türkiye